Phone is not sending/receiving text messages

[tsjones26]

I recently switched from an iPhone 4 to the LG Transpyre and I am on prepaid. Everything works with the phone except text messaging. When I send a text message it says it sends, but it never reaches the person who I am trying to text and when someone tries to text me they get a failure message on their end as if my phone is off. On one attempt of sending a text message I did get an ERROR CODE:97. What could it be? I really like my new phone and I would love for this to be resolved.

[vzw_customer_support · Accepted solution]

tsjones26, we want you to be able to enjoy the text feature! I'm sorry to hear that you are having this issue. Please contact prepaid at 877-777-5759. We would be happy to get this resolved.

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