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Error 0x800713ec: Process returned error: 0x13ec when installing message+.exe on xp machine.
k4mld
Newbie
‎02-10-2015 08:59 AM

[0C00:0A0C][2015-02-10T11:49:06]i001: Burn v3.7.1224.0, Windows v5.1 (Build 2600: Service Pack 3), path: C:\Documents and Settings\K4MLD.K4MLD-F2F3858A4\My Documents\Downloads\Message+.exe, cmdline: ''

[0C00:0A0C][2015-02-10T11:49:06]i000: Setting string variable 'WixBundleLog' to value 'C:\DOCUME~1\K4MLD~1.K4M\LOCALS~1\Temp\Message+_20150210114906.log'

[0C00:0A0C][2015-02-10T11:49:06]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Documents and Settings\K4MLD.K4MLD-F2F3858A4\My Documents\Downloads\Message+.exe'

[0C00:0A0C][2015-02-10T11:49:06]i000: Setting string variable 'WixBundleName' to value 'Message+'

[0C00:0A0C][2015-02-10T11:49:07]i100: Detect begin, 3 packages

[0C00:0A0C][2015-02-10T11:49:07]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full'

[0C00:0A0C][2015-02-10T11:49:07]i000: Trying per-machine extended info for property 'State' for product: {F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}

[0C00:0A0C][2015-02-10T11:49:07]i000: Setting numeric variable 'VCRedistx86' to value 5

[0C00:0A0C][2015-02-10T11:49:07]w120: Detected partially cached package: vcredist_x86.exe, invalid payload: vcredist_x86.exe, reason: 0x80070570

[0C00:0A0C][2015-02-10T11:49:07]i052: Condition 'VCRedistx86<>2' evaluates to true.

[0C00:0A0C][2015-02-10T11:49:07]w120: Detected partially cached package: NetFx45Web, invalid payload: NetFx45Web, reason: 0x80070570

[0C00:0A0C][2015-02-10T11:49:07]i052: Condition 'NETFRAMEWORK45 >= 378389' evaluates to false.

[0C00:0A0C][2015-02-10T11:49:07]i101: Detected package: vcredist_x86.exe, state: Present, cached: Partial

[0C00:0A0C][2015-02-10T11:49:07]i101: Detected package: NetFx45Web, state: Absent, cached: Partial

[0C00:0A0C][2015-02-10T11:49:07]i101: Detected package: VMAApplication, state: Absent, cached: Complete

[0C00:0A0C][2015-02-10T11:49:07]i199: Detect complete, result: 0x0

[0C00:0A0C][2015-02-10T11:49:11]i200: Plan begin, 3 packages, action: Install

[0C00:0A0C][2015-02-10T11:49:11]i052: Condition 'VCRedistx86=2' evaluates to false.

[0C00:0A0C][2015-02-10T11:49:11]w321: Skipping dependency registration on package with no dependency providers: vcredist_x86.exe

[0C00:0A0C][2015-02-10T11:49:11]w321: Skipping dependency registration on package with no dependency providers: NetFx45Web

[0C00:0A0C][2015-02-10T11:49:11]i000: Setting string variable 'NetFx45FullWebLog' to value 'C:\DOCUME~1\K4MLD~1.K4M\LOCALS~1\Temp\Message+_20150210114906_0_NetFx45Web.log'

[0C00:0A0C][2015-02-10T11:49:11]i000: Setting string variable 'WixBundleRollbackLog_VMAApplication' to value 'C:\DOCUME~1\K4MLD~1.K4M\LOCALS~1\Temp\Message+_20150210114906_1_VMAApplication_rollback.log'

[0C00:0A0C][2015-02-10T11:49:11]i000: Setting string variable 'WixBundleLog_VMAApplication' to value 'C:\DOCUME~1\K4MLD~1.K4M\LOCALS~1\Temp\Message+_20150210114906_1_VMAApplication.log'

[0C00:0A0C][2015-02-10T11:49:11]i201: Planned package: vcredist_x86.exe, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

[0C00:0A0C][2015-02-10T11:49:11]i201: Planned package: NetFx45Web, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None

[0C00:0A0C][2015-02-10T11:49:11]i201: Planned package: VMAApplication, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register

[0C00:0A0C][2015-02-10T11:49:11]i299: Plan complete, result: 0x0

[0C00:0A0C][2015-02-10T11:49:11]i300: Apply begin

[0CEC:0C1C][2015-02-10T11:49:16]i360: Creating a system restore point.

[0CEC:0C1C][2015-02-10T11:49:32]i361: Created a system restore point.

[0CEC:0C1C][2015-02-10T11:49:33]i000: Caching bundle from: 'C:\DOCUME~1\K4MLD~1.K4M\LOCALS~1\Temp\{1ca30da3-9557-44ec-bdf2-e0887854efd9}\.be\Message+.exe' to: 'C:\Documents and Settings\All Users.WINDOWS\Application Data\Package Cache\{1ca30da3-9557-44ec-bdf2-e0887854efd9}\Message+.exe'

[0CEC:0C1C][2015-02-10T11:49:33]i320: Registering bundle dependency provider: {1ca30da3-9557-44ec-bdf2-e0887854efd9}, version: 1.0.14.0

[0C00:0484][2015-02-10T11:49:33]w343: Prompt for source of package: NetFx45Web, payload: NetFx45Web, path: C:\Documents and Settings\K4MLD.K4MLD-F2F3858A4\My Documents\Downloads\redist\dotNetFx45_Full_setup.exe

[0C00:0484][2015-02-10T11:49:33]i338: Acquiring package: NetFx45Web, payload: NetFx45Web, download from: http://go.microsoft.com/fwlink/?LinkId=225704

[0CEC:094C][2015-02-10T11:49:45]i305: Verified acquired payload: NetFx45Web at path: C:\Documents and Settings\All Users.WINDOWS\Application Data\Package Cache\.unverified\NetFx45Web, moving to: C:\Documents and Settings\All Users.WINDOWS\Application Data\Package Cache\F6BA6F03C65C3996A258F58324A917463B2D6FF4\redist\dotNetFx45_Full_setup.exe.

[0CEC:094C][2015-02-10T11:49:48]i304: Verified existing payload: VMAApplication at path: C:\Documents and Settings\All Users.WINDOWS\Application Data\Package Cache\{70A85191-F402-4CB5-8AFF-050956C7A9E1}v1.0.14.0\Message+.msi.

[0CEC:0C1C][2015-02-10T11:49:48]i301: Applying execute package: NetFx45Web, action: Install, path: C:\Documents and Settings\All Users.WINDOWS\Application Data\Package Cache\F6BA6F03C65C3996A258F58324A917463B2D6FF4\redist\dotNetFx45_Full_setup.exe, arguments: '"C:\Documents and Settings\All Users.WINDOWS\Application Data\Package Cache\F6BA6F03C65C3996A258F58324A917463B2D6FF4\redist\dotNetFx45_Full_setup.exe" /q /norestart /ChainingPackage "Message+" /log C:\DOCUME~1\K4MLD~1.K4M\LOCALS~1\Temp\Message+_20150210114906_0_NetFx45Web.log.html'

[0CEC:0C1C][2015-02-10T11:50:36]e000: Error 0x800713ec: Process returned error: 0x13ec

[0CEC:0C1C][2015-02-10T11:50:36]e000: Error 0x800713ec: Failed to execute EXE package.

[0C00:0A0C][2015-02-10T11:50:36]e000: Error 0x800713ec: Failed to configure per-machine EXE package.

[0C00:0A0C][2015-02-10T11:50:36]i319: Applied execute package: NetFx45Web, result: 0x800713ec, restart: None

[0C00:0A0C][2015-02-10T11:50:36]e000: Error 0x800713ec: Failed to execute EXE package.

[0CEC:0C1C][2015-02-10T11:50:36]i351: Removing cached package: NetFx45Web, from path: C:\Documents and Settings\All Users.WINDOWS\Application Data\Package Cache\F6BA6F03C65C3996A258F58324A917463B2D6FF4\

[0CEC:0C1C][2015-02-10T11:50:36]i330: Removed bundle dependency provider: {1ca30da3-9557-44ec-bdf2-e0887854efd9}

[0CEC:0C1C][2015-02-10T11:50:36]i352: Removing cached bundle: {1ca30da3-9557-44ec-bdf2-e0887854efd9}, from path: C:\Documents and Settings\All Users.WINDOWS\Application Data\Package Cache\{1ca30da3-9557-44ec-bdf2-e0887854efd9}\

[0C00:0A0C][2015-02-10T11:50:37]i399: Apply complete, result: 0x800713ec, restart: None, ba requested restart:  No

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An Accepted Solution is available for this post.
Re: Error 0x800713ec: Process returned error: 0x13ec when installing message+.exe on xp machine.
SuzyQ
Community Leader
Community Leader
‎02-10-2015 10:36 AM

Try deleting the downloaded ,exe file and re-downloading and re-installing it.  If you have an AV running, try disabling it just for the installation; it may be preventing some parts from installing properly.

If that isn't what you need, please ask your specific question; posting the error log may help a tech, but is not very useful to us regular customers.

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