Problems with LG G2
PatEJ
Newbie

I'm having issues sending and receiving picture messages.  Can some light be shed onto this? I have rebooted the Phone, talked to tech support, remove some apps,etc.  I started having this problem on Sunday.  Please help!!

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Re: Problems with LG G2
Ann154
Community Leader
Community Leader

The cellular data connection was turned on and active at the time of issues?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Problems with LG G2
PatEJ
Newbie

I did exactly what Tech support suggested and all was done for naught.  I'm on vacation and trying to share photos to no avail.   Very frustrating

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Re: Problems with LG G2
vzw_customer_support
Customer Service Rep

PatEJ Vacationing should be a relaxing time. Let's see what's going on with yourmessages. Are you getting an error message when you use picture messages? Are you trying to send msgs over wifi?

Sheritah_vzw
Follow us on Twitter
@VZWSupport

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Re: Problems with LG G2
PatEJ
Newbie

I'm still experiencing the same problems with my phone. I've used both

WiFi and mobile data with the same error response

On Jul 13, 2014 8:38 AM, "Verizon Wireless Customer Support" <

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Re: Problems with LG G2
vzw_customer_support
Customer Service Rep

PatEJ,

Thanks for trying over both Wi-Fi and mobile data. We'll get this fixed with you! Are you using the messaging app that came on the phone or one that was downloaded from the Play Store?

SarahO_VZW
Follow us on Twitter @VZWSupport

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Re: Problems with LG G2
PatEJ
Newbie

I am using the messaging app that came on the phone. I haven't downloaded

anything new, should I download a new one

On Jul 15, 2014 6:52 AM, "Verizon Wireless Customer Support" <

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Re: Problems with LG G2
stef7
Master - Level 2

Others with the LG G2 have had positive things to say with Textra. Good luck.

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