The SIM card in my Galaxy Note 3 is not working. How do I fix it?

[steele1327]

I was talking on the phone with my family and my phone cut out. I thought it was me losing signal. Nothing new. I looked at my phone and I had the "No SIM card" icon and pop-up on how to properly insert it. I took out said SIM card, placed it back in, turned it off and on, then repeated four times. I don't know whats wrong. Please help.

[tikibar1 · Accepted solution]

Since you've removed the SIM card and that didn't help (that would have been my first suggestion), it may be that the SIM card has gone bad.  You might try a new one; they're free at your local Corporate Verizon store.

[steele1327]

Well now the real question is, how do I get my information back onto my phone when i get this new SIM card?

[tikibar1]

Your information won't be removed from your phone by switching out SIM cards.  You may be thinking of a memory card; switching out SD cards would require moving data between the two cards.

[steele1327]

Thank you so much!

[B33]

What happens when you get the new card it should have the info on it from what you give customer Service = your account info, If you get it from a Corporate store they get it from scanning the bar Code from the Sim holder and then they can add it onto your account..