The back of my phone cracked and I would like to get it replaced. Is there any way to do that without paying the $169 deductible from Asurion?
I'm sorry to hear about your iPhone GShurman, I know that's never fun. I understand it's important to have it replaced as soon as possible. Any device damage voids the manufacturer's warranty, but it's great to hear you have insurance. The replacement will only cost you a fraction of the full retail price you'd have to pay without it. You can file a claim here http://bit.ly/07CrqPK .
AdaS_VZW
Follow us on Twitter at @VZWSupport
Start a new topic or ask questions in the open forum.
