When will I receive my security deposit?

[jenger]

I will have had my phone for a year within the next month and was wondering if I'd receive it on May 3rd (the day my contract started) or the month after? How long does it usually take for it to come in? And also, I was told I could change my plan without it affecting my contract and was wondering it that was true? Thanks.

[liverdonor · Accepted solution]

Not sure about the security deposit, but as for the plan changes, yes - you can change your plans around pretty much any time and it won't affect your contract term. I've done this many times.

[vzw_customer_support]

Hello jenger, let's dive deeper! We would need to take a closer look at your account to see when the security deposit will be reviewed. It typically, takes 3 weeks after the review date for the deposit to be received as a check in the mail. You are able to contact us via these mediums to check on specific dates: http://vz.to/19p59Ec or you can send us a direct message on this forum: http://vz.to/1b8XnPy

WiltonA_VZW
VZWSupport
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[jenger]

Thank you! That's very good to know!