battery runs down quickly and case is hot
Jaywebb
Enthusiast - Level 1

I've developed a problem with the battery running down quickly after a full overnight charge and I notice the case is getting hot. I had a Mophie battery pack on it and it needs to be switched to the battery pack every day, now. This was not an issue until a few days ago. Is there an internal problem? I do not have any apps running and the cache is cleared of any saved or recently viewed programs.

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Re: battery runs down quickly and case is hot
vzw_customer_support
Customer Service Rep

Let's explore options to optimize your phone's battery performance Jaywebb! Please refer to this link http://support.apple.com/kb/HT1476 and check the Resolving Issues section towards the bottom of the page.

AntonioC_VZW
Follow us on Twitter at www.twitter.com/VZWSupport

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