4 Replies Latest reply on Mar 2, 2014 2:00 PM by Verizon Wireless Customer Support

    Galaxy S4 will not turn on, wont charge either less than 2 months old


      Last night I put my Galaxy S4 on the charger.  This morning it is dead.  It will not even start to turn on, no noise, no screen, nothing.  It will not charge either.  I am using the charger that came with it.  Tried taking the battery out and holding down the power button, that didn't work either.  Have tried charging via the wall outlet and the computer USB, neither work.  This phone is less than two months old what could be wrong?  It has not been dropped or gotten wet ever.