usb isn't a good way to charge, try another outlet.
It turns out it is a hardware malfunction. Verizon is replacing my phone with a new one, still under warranty so at no cost to me.
I just saw your post and I'm happy Verizon is replacing your phone - I had a hardware problem also (Camera)
taloke2745, it's our goal to ensure that you have a properly working device. As a reflection of our commitment to you, we provide a one year manufacturer warranty which covers your current device for hardware malfunctions. Thanks for keeping us posted and let us know if you need any additional assistance. We're here for you.
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