1 2 Previous Next 11 Replies Latest reply on Feb 16, 2014 4:28 PM by Elector

    Will I have to pay for lost phone from USPS?


      I upgraded on the EDGE program, and decided I didn't like the phone I got, and would just go back to my old one. I mailed it back using the return shipping label provided by Verizon (through USPS). Shipped it on the 7th, and Verizon was supposed to have received it on the 10th. Called USPS, and they have no idea where the package is, as it still shows its at the sort facility, but they can't get a hold of anyone at the facility.


      My 14 days is almost up now for the phone, if the phone is lost and cannot be found, will I will be responsible even though I have the tracking number that was provided by Verizon on the return and the "e-label record" sheet?

        1 2 Previous Next