Why does battery life drain so quickly on my Droid RAZR?
kathy956
Enthusiast - Level 1

I updated my phone (Droid RAZR) earlier this week with the latest update.  Since updating my battery life has decreased and I am constantly having to charge my phone. I have tried to kill apps that are draining the battery, but nothing seems to help. Does anyone have any advice to help with this problem?

Labels (2)
0 Likes
1 Solution

Correct answers
Re: Battery/Running Apps question
vzw_customer_support
Customer Service Rep

Thank you for your reply, Kathy. May I ask how long your battery is typically lasting? When checking your battery stats through Settings>Battery, what are you showing as the highest power consumer? Our final step if Safe Mode did not show an increase in performance would be a Hard Reset of the device. http://support.verizonwireless.com/support/devices/knowledge_base.html/49625/
Please keep me update don the status!

Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport

View solution in original post

0 Likes
Re: Battery/Running Apps question
vzw_customer_support
Customer Service Rep

Updates are here to help and not to hinder your phone kathy956. I'm sorry your having battery issues. How much is your battery draining compared to before the update? Are you having any issues with any of your applications? I recommend removing those apps temporarily. Here are some tips for helping save your battery life http://bit.ly/1iGc982 . Keep us posted.

KinquanaH_VZW
Follow us on twitter @vzwsupport

0 Likes
Re: Battery/Running Apps question
gary2169
Enthusiast - Level 1

I am also suffering the same issues on a MAXX after the recent update. Battery burns out in an hour or two of use, rather than almost 24. Android OS is the highest user, rather than "display". Input is frequently frozen - i.e. phone is non-responsive.

This update basically made the phone unusable. How can I roll back? No new apps. This is definitely due to the OS "upgrade". Downgrade me PLEASE!

Re: Battery/Running Apps question
vzw_customer_support
Customer Service Rep

gary2169, we need more battery life than that! Let's see if we can get that back to the way it was. Try placing the device in safemode http://vz.to/1ba02Z9 and let us know how long that battery is lasting in safemode.

BrianP_VZW
Follow Us on Twitter @VZWSupport

0 Likes
Re: Battery/Running Apps question
kathy956
Enthusiast - Level 1

I went to the link you provided. I am already doing all that was suggested. Still have battery issues as Gary mentioned below.

0 Likes
Re: Battery/Running Apps question
vzw_customer_support
Customer Service Rep

Thank you for your reply, Kathy. May I ask how long your battery is typically lasting? When checking your battery stats through Settings>Battery, what are you showing as the highest power consumer? Our final step if Safe Mode did not show an increase in performance would be a Hard Reset of the device. http://support.verizonwireless.com/support/devices/knowledge_base.html/49625/
Please keep me update don the status!

Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport

0 Likes