I have been without my cell for over a month now. My son was helping to activate my new phone and it has the wrong cell #. It is showing (removed) and it should be (removed). I NEED to activate my cell, so how does it get changed to the correct #?
Private info removed as required by the Terms of Service.
Message was edited by: Admin Moderator
Hello txflwr48! I regret the difficulties you've been having while activating your new phone. I'd love to help, but I recommend that we take our conversation to direct message instead of here in the public forum. If you have not yet gotten your device activated, please follow these steps to follow my handle () send me a direct message: http://vz.to/1gBiqkv
Follow us on Twitter www.twitter.com/vzwsupport
You can try the next:
dial ##000000 , top of the screen is your present number - change it to desired number, save changes, restart the phone - your phone should work with new number (if new number is already activated by verizon of course)
good luck
Start a new topic or ask questions in the open forum.
