2 Replies Latest reply on Dec 2, 2013 8:59 AM by Verizon Wireless Customer Support

    VZ Protect: Unable to provision account at this time


      I have a Samsung Illusion smartphone running Android, and I recently had the VZ Protect app (Verizon Support and Protection) installed on it, but when I try to launch that app, it comes back with an error saying, "Unable to provision account at this time. Please try again later." What's going on here?