HTC incredible 2 Cause Code: 97 Error Class: 3
JulieDuffek
Newbie

I am getting a SMS error code - Cause Code: 97 Error Class 3.....anyone had this problem. I can get texts, but cannot send them..and also cannot make phone calls????????  Please help

Labels (1)
0 Likes
HTC incredible 2 Cause Code: 97 Error Class: 3
demmo86rt
Champion - Level 3

I would try dialing *228 and choosing option 1 (just like when you first activated the phone) and see if your network programming is out of date.

0 Likes
Re: HTC incredible 2 Cause Code: 97 Error Class: 3
Ann154
Community Leader
Community Leader

If you use your phone with a prepaid plan, there was also a national outage on October 22, 2013 that might be related to the issue you are experiencing.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: HTC incredible 2 Cause Code: 97 Error Class: 3
vzw_customer_support
Customer Service Rep

Lets ensure your text messages are up and running, JulieDuffek. Have you cleared out your text messages threads? I would also suggest heading into Settings > Apps > Manage Apps > ALL > Messages > Clear Data.

YosefT_VZW
Follow us on Twitter @VZWSupport

0 Likes