We purchased new I phones and a new plan for the phones. After that we found out that Verizon gives a discount for Veterans and AARP members. We went back to the store and asked then about it and they said we had to now do it online. I am getting nowhere and there isn't anyone to talk to about it. Please advise me on what I can do to resolve this.
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I hope your enjoying your new iPhone! The employee discount registration can done directly from verizonwireless.com/ryl or verizonwireless.com/discounts. For our Veterans ( thank you so much for your service) you will need a copy of your DD 214.
You can also complete registration in a Verizon Wireless store locations.
Follow us on Twitter @VZWSupport
So, I guess the answer to the original question is, if you are a member of AARP, there is no discount offered by Verizon.
Believe me when I tell you that Verizon has no intention in allowing us veteran to apply for a discount. I have gone to the Verizon store and faxed in my DD214. We have uploaded it 4 times now on the website and every time we get a notice that it has been rejected because the date is illegible and not within 60 days. We have spent hours on the phone with absolutely NO results. Well, I was discharged in the 1960's so yes it is over 90 days. I have tried to register for this discount for 3 months with 0 affect. So, my plan is to now get this information and my experience out over the internet to as many sites and reviews as I possibly can. Although the attempt by Verizon is to look patriotic, the reality is that they have made this process for veterans discount impossible so they can claim they offer it but really do not. Chuck
Nothing to get upset about.
My friend is a disabled Vietnam veteran and when he asked Sprint about the discount the store manager said it was for active military. My friend got really mad. However they tried to give him a 7% discount but it did not accept it. Not with a Dd214 not with a VA card ( mine was not accepted either at Verizon), or his copy of his benefit payment recap form.
It maybe that Verizon offers that discount only to active military personnel. Not folks like us who were in the service back in the 60's or early 70's