1 Reply Latest reply: Oct 11, 2013 7:15 AM by Verizon Wireless Customer Support RSS

    Code 97 help

    Jlmoses83

      Help I am getting service not available service code 97. I tried shutting the phone off, taking out the battery and restarting the phone. I have also tried dialing #25327# and I have also tried dialing the number to restart the phone and it has not worked just like other people have suggested to try. I even tried shutting off my wifi connection and using just my service plan and my data but I still get that message.

      What does this mean and how can I fix this? Is there anything else that I can do to fix the problem? All help is wanted thank you

        • 1. Re: Code 97 help
          Verizon Wireless Customer Support
                           

          Hi Jlmoses83 - Let's get you back to business and clear the error! What model is your device? Are you getting this message when making a call, sending a text or trying to use mobile data? May I have your zip code to reference the area for alerts?

          Thank you,

          YaleK_VZW
          Follow us on Twitter @VZWsupport