3 Replies Latest reply on Dec 1, 2013 11:59 PM by B33

    iphone 5 randomly shuts off, now won't turn on or restore


      Today my phone was working normal and then the screen went to these crazy lines and shut off. I was able to turn it back on, but it did it again and now I can't get it to turn on, even with a hard reset. I tried to restore it and got an error message (3004). Does anyone know how to fix this?