9 Replies Latest reply: Jan 27, 2014 9:32 AM by veryupset_user RSS

    My Nokia Lumia 928 turned off completely and is unresponsive.


      I bought my phone last week, and I was in the middle of a phone call and it completely went dead, and will not turn back on. It won't even come on when plugged into the charger. When I even try holding down the power button there is no response at all. It has been this way for a few hours now.