Im trying to use my verizon samsung s4 in mexico city with a sim of mexico but i cant, i travel a lot and its very important, i have more than 90 days with this equipment and more of one year with the company.
Good morning. I know the importance of being able to use service when your out of the country. Prior to leaving to Mexico, did you contact our Global Support Department to unlock your device? If not, you may contact our Global Support Team at 908-559-4899.
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