Same problem, I called tech support and they are researching the problem. Explained that the IP address was assigned a verizon employee restriction that essentially restricts verizon employees with account access privileges from viewing personal content that we store in the cloud, ie: basically they can't view our files/pics. They have no idea how this has happened but shows that the restriction happened sometime around 11 am today. CALL THEM ASAP. 1-866-406-5154 and option 3
Update... I called VZW back and gave my report ticket number that was generated during my initial call and asked for an update. I am being told that they think the problem arose when a "free activation" promotion for this weekend went into operation and a "glitch" occurred which initiated this "employee code" being attached to some accounts. They could give no numbers or demographics as far as people affected and no ETA for a fix.