9 Replies Latest reply on Sep 26, 2013 3:26 PM by Ann154

    Forgot lock pin - no reset prompt


      I forgot my pin to unlock my Motorola Razr M and it won't prompt me for my gmail account to unlock it. I've gotten the prompt to unlock with my gmail account for a pattern lock, but it won't come up for the pin lock--even after 60 attempts. I would really like to unlock it without doing a factory reset. Any suggestions? Should I just go to the Verizon store when I get the chance?