We have a few Samsung devices that are 4G LTE. If you can find the one you have, you can go to our support page
www.vzw.com/support and type in the name of your phone with transfer files to computer.
This will provide you with the steps for your specific device.
Follow us on Twitter @VZWSupport
If you have a USB cable that can connect your phone to your PC, then hereʻs what you do. Turn on computer. Log on. Connect your phone to your computer via the USB cable. One of two things will happen. (1) an icon will appear on your computer labelled as a device, or removable media or (2) a screen which allows you to look at files located on your phone. If the (1) appears, click on the icon, and look for folders. I donʻt have a Samsung so you might have to open all the folders to find your pictures as Iʻm not sure what the label name of the folder should be. If (2) appears, look for the option that says view files or something to that affect. Just follow the onscreen direction and hopefully you can figure it out.