1 Reply Latest reply: Sep 13, 2013 1:58 PM by Verizon Wireless Customer Support RSS

    Verizon Network Issues

    nets_awesome

      I recently had my iPhone replaced at an Apple store.  The replacement worked fine until a week ago when I suddenly stopped getting decent reception.  Getting 3g is a rarity, and most of the time the phone just searches for a network, draining the battery; if I do get a signal it's usually 1 or 2 bars on the 1x network.    I've dialed *228 several times, restored as a new iPhone, and reset the network settings, but nothing seems to work. 

        • 1. Re: Verizon Network Issues
          Verizon Wireless Customer Support
                           

          We want to get your phone to work as it should nets_awesome! Lets see what we can do to figure it out! What is your zip code? Is anyone else experiencing the issue? How do voice calls and text messages work?

          I am looking forward to your reply so that I can better assist.


          Thank you,

          LenaA_VZW
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