I know what you mean. I've been seeing this commercial every time I watch Hulu and I'm starting to get somewhat frustrated. I've had verizon for almost 7 years now and I recently upgraded to the Motorola Razr Max. I've loved this phone since I got it (I was living in SoCal at that time) and of course in the store it worked perfectly but as soon as I got back home the service was not as good. Since I've now moved to Southern Texas the service has only worsened. I've taken it to the local verizon store and what do you know it worked well in their store but at my apartment I barely get 3 bars and I never get the 4G I'm paying for, I even started paying for additional data since they removed my unlimited when I upgraded and because the connection is so bad that my phone times out when trying to load a webpage as simple as Google, this only wastes my data . As far as my work goes, I just stopped bringing it since I can't even make or receive phone calls there.
What bugs me the most is that verizon continues to advertise that they have service in both of these areas where clearly they don't.
I am noticing a severe degradation in the 4g speeds here in the San Francisco FiDi area. But I am seeing 3-4 "bars" of 4g.. and speeds in the hundreds of k.. not m.. but k.
Its gotten to the point where we routinely say we have 3-4 fake bars. Coverage seems to be there.. but the back end just can't handle the speeds their towers are advertising.
REALLY get irked when they are doing the localized commercials, and I know exactly where a person is standing when they are being interviewed, and you cannot get any throughput there. Yet there they are, talking about how they couldn't download movies.. or play games on another carrier. *rageface*