2 Replies Latest reply: Aug 22, 2013 4:52 AM by PeggySue42 RSS

    Computer does not recognize my phone/SD card

    PeggySue42

      I have a new Razr HD. I have installed a 16 GB micro SD card, and my phone reports that it is there. When I plug the phone into my computer (Dell Inspiron 1525 running Win-7) the computer will charge the phone, but will not recognize it or the card, and gives me the unrecognized device box. Do I need to find and download special drivers for this? I want to move music from my computer to the SD card.