Hi there dapsbounce8!
Having reliable service where you need it most is absolutely important! I will be delighted to review all options to figure out what's going on in your new building. Let's deep dive in to your concerns!
What zip code are you located in? What model device do you have? Are you having issues with text or data as well?
Unfortunately we're unable to guarantee service indoors because of certain structure types. Because of this we have an awesome accessory called a Network Extender. Check it out: http://bit.ly/AKkC How far do you have to travel to use your services normally?
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