6 Replies Latest reply: Oct 14, 2013 9:07 AM by jroeder RSS

    I cannot get my jetpack 5510L to connect with my Direct TV on demand


      It says Ethernet connected but no Internet service

      I have spoke at least 3 times with support to no avail, the jet pack works on my computer, smart phone and portable PC.

      I had a wireless 2 wire with ATT and it worked perfectly.  I spoke to Direct Tv and everything appears to be working   any ideas before I incur Direct TV service call