I would like an answer to this too. Other users have asked the question and Verizon seems not to have an answer. It does not appear in Windows Start-up manager, you cannot uninstall it, and more sophisticated tools such as Revo Uninstall find no trace of it. It's like the uninvited guest who won't leave.
In Windows Program there's a program called vvw.... It is not signed by Verizon, but it is the file that needs to be removed.
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