8 Replies Latest reply: Jun 23, 2013 12:04 PM by chatgram RSS

    Iphone 4 on prepaid plan

    mario407

      I activated my  own equipment, an iPhone 4 on the $70 prepaid plan and want to know if I have the following feature as part of my plan.

       

      CONDITIONAL call forwarding.

       

      I love YouMail and want to continue using this, all I need is this CONDITIONAL call forwarding feature.

       

      So I just want to know if I have this feature or not...

        • 1. Re: Iphone 4 on prepaid plan
          Jeremy1129

          It only has standard call forwarding or busy/no answer transfer

          • 2. Re: Iphone 4 on prepaid plan
            mario407

            okay... so am I able to add this feature ?

            • 3. Re: Iphone 4 on prepaid plan
              Jeremy1129

              No it wouldn't be a feature on the prepaid account

              • 4. Re: Iphone 4 on prepaid plan
                Verizon Wireless Customer Support
                                 

                Hi mario407,

                I understand your concerns about the feature included in your prepaid service. Please contact our prepaid customer service at (888) 294-6804 for further assistance.

                AntonioC_VZWSupport
                Follow us on Twitter at www.twitter.com/VZWSupport

                 
                • 5. Re: Iphone 4 on prepaid plan
                  mmvzn

                  For other readers, Visual Voicemail will NOT work either.  You may hear otherwise from Verizon reps.

                   

                  In general, it seems impossible to get:

                   

                  1. a straight answer about Verizon prepaid features on iPhone
                  2. even a partial refund from Verizon when you signup based on what they tell you and it turns out to be wrong

                   

                  So far anyway, prepaid is the poor second cousin that few in Verizon know or care about. They'd much rather hook you on an expensive contract plan.

                  • 6. Re: Iphone 4 on prepaid plan
                    Jeremy1129

                     

                    So far anyway, prepaid is the poor second cousin that few in Verizon know or care about. They'd much rather hook you on an expensive contract plan.

                    The reps with Verizon seem to look out for me, if it were for my best interests (Saving money or Extra/Fewer Features). I have had PostPay reps offer me Prepay, and i have had Prepay Reps offer me Contracts. Why would it make a difference to a rep if you made your payment or not, or sign up for a 50.00 plan compared to a 200.00 plan (exaggerating), they could care less which route you take, they get paid the same.

                    • 7. Re: Iphone 4 on prepaid plan
                      mmvzn

                      I'm sure Verizon has some stellar reps, and it sounds like you've found some. The ones I found were ill-informed about pre-paid plans and unable to fix the problem they created as a result. Incredibly frustrating, and not an experience I'd like to repeat.

                       

                      I thought by taking the trouble to go to a store, I'd get the straight scoop and have a seamless experience, but it didn't turn out that way. When I went back, they just shrugged their shoulders and said sorry we can't do anything about it.

                      • 8. Re: Iphone 4 on prepaid plan
                        chatgram

                        Hello, The reps in the stores we have been in are "very" ill informed and usually call "home" for many questions they do not know answers to - regarding Prepaid.