Daily Scoop is a pain. It starts itself (usually after I charge my phone) and LOCKS my phone. Info provided on Verizon's web page does NOT have the necessary information to disable Daily Scoop on a on LG Cosmos 2 phone.
How can I disable this useless feature and stop it from starting automatically?
Have a Look at this Link i provided the Little Guy in the Video seems to Know how to remove or at least Disable it Have a Look.. b33
I am having the same problem. B33 - while this was a nice try, the youtube video refers to a Cosmos TOUCH not a cosmos two. They are completely different phones with different menus, so FAIL!!!
Here are steps I tried:
Menu>>apps>>daily scoop>> menu>>Verizon msgs>> "OFF"
Menu>>apps>>daily scoop>> menu>>Bonus msgs>> "OFF"
Allegedly these are supposed to work, but it does not. I am getting more and more popups with time, I have had to pull my battery a few times already because the display was overloaded with an email, text, an incoming calll....whatever... and a popup. I CANNOT USE MY PHONE when I get these!! My phone is disabled when I have popups and it takes time to say "no". Why have a disable feature that doesn't disable?
I'm currently looking for a new phone. I'm not looking for a smart phone, but a flip phone or a Nokia brick would be fine by me. I want a phone that works.
Thanks for trying those steps jwostrander. It does appear that you have Daily Scoop disabled. Do you have any other apps downloaded? When the apps popup do they have any app names associated with them? How long has this been going on?
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I have exactly the issue with daily ads and pop ups.
This phone was one of two my wife ordered via Verizon online when it was time for upgrade.
I went to a local Verizons store, who went into the phone and "disabled" the features.
Two days later the features were back.
I have been to three local "true" Verizon Stores and not sub agents, they have done the same.
But it still comes back.
I have disabled them in my own but keeps coming back.
We both have the same phone, mine powers up much slower, closer to half the time of hers and she doesn't have any issues with ads and pop ups.
I have a feeling the phone I got was a re-furbished and wasn't completely clean.
Now I am stuck with this phone for another year and a half.
Very disappointed with the phone.
I have a Cosmos 3 with the same problem. I turned off the messages. Also, try replacing the main menu item called Apps. Go to Settings and Tools/Display Settings/Main Menu Settings/Replace menu Items. I replaced Apps with Calendar. I will wait and see if Apps turns up again and let you know. -C
After my original post, Verizon gave me this address to e-mail about the Daily Scoop problems - firstname.lastname@example.org
Supposedly they blocked both numbers from the app but it obviously did NOT work.
Both of the two Verizon LG Cosmos (VN251) phones from time to time get messages to sign up for the Daily Scoop. I do NOT want this!
Why can't the app be deleted?
Also, why does this LOCK MY PHONE?
I think this is ** that Verizon forces a third party app on its customers and no way to delete it.
crimewatcher, Let's get these messages to stop popping up on your phone. I'm sure this is starting to get very frustrating. I am going to provide you with a link that will give you the step by step guide on how to cancel Daily Scoop: http://vz.to/IZc1S0 You will go to step number 7. I'm confident this will work. If you have further issues please keep us informed.
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Sorry Kevin but this does not work. There is no Menu Option called "Get It Now" available on my Cosmos 2 as specified in the article you linked. Can I just connect the phone via USB cable and delete the app from the Apps folder or will it just be reinstalled? As others have reported, these pop apps are a real pain since you cannot use the phone until they finish loading and you dismiss them. They should NEVER be enabled by default. The phone should also come with a manual for all these apps so users can decide what, if any, they want to use and can properly manage them.
Hello Hey_Mikey. I'm sorry that the steps in Kevin's link were not helpful to you. If you do not have "Get It Now" as an option in your menu, you can follow these steps: Main Menu > Media Center menu > Browse & Download > Daily Scoop > Options > Erase.
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Sorry Andrea but there is no such option as "Browse & Download" under the Media Center Menu on my Cosmos 2. The available options there are 1. Apps 2. Search 3. Mobile Web 4. Music & Tones 5. Pictures. Under Apps I can select Daily Scoop but there is no delete or erase option unlike all the other Apps found there. Any other ideas to get rid of this annoyance?
I'm sorry your having a hard time removing this application Hey-Mikey. I can understand how frustrating it is to have this pop up constantly but we wont give up. This application may be preinstalled. Try the steps below to turn off the notifications and keep us posted.
1 Launch Daily Scoop: Media Center > Browse & Download menu > Daily Scoop icon.
2 In Daily Scoop: Menu > Options > Verizon Msgs > Off.
3 In Daily Scoop: Menu > Options > Bonus Msgs > Off.
You can also try unsubscribing on the web via the steps below:
1 Go to https://support.mobileposse.com
2 Click Click Here under "Opt-Out".
3 Enter the MDN and email address. Select the reason for unsubscribing. 4 Enter the code in the field and click Submit.
I hope this helps. Please keep us posted.
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Once again the suggested solution is wrong for the Cosmos 2 phone since the menu option "Browse & Download" does not exist. I am left wondering if anyone in Customer Service has access to a real Cosmos 2 phone to verify the validity of proposed solutions before posting them to the support forums. On the Cosmos 2 phone the menu items under "Media Center" off the Main Menu are: 1. Apps 2. Search 3. Mobile web 4. Music & Tones 5. Pictures. Option1, Apps, is the same as Option 7, Apps, on the Main Menu and either will provide a screen with all the installed apps. Unlike all the other Apps listed, Daily Scoop has no item under Options to Delete/Erase the app from the phone's storage. The available options are 1. Tell a Friend 2. Reorder 3. Add to Folder 4. Sort By 5. Properties 6. Help. These appear to apply to the Apps application itself although if any other App besides Daily Scoop is highlighted a "Delete" choice is available. If you do launch Daily Scoop you can then use the Daily Scoop Menu to turn off messages as indicated. However it is not clear that turning off the messages is permanent as other users have reported they return. Since I have no need for the app and no plans to ever add a data usage plan I would much prefer to just erase the app and have the memory used by it available for something useful.
Thank you for those details Hey_Mikey! I'm very sorry to hear what you see is different from what we show should be working for you. We definitely want to make sure this gets resolved!
Were you able to visit the website provided to opt out instead? The website is https://support.mobileposse.com/. If you choose the option to "Opt-Out" (should be the running man symbol), you can enter your phone number, email address, enter the code provided, and click "Submit" to process your request to stop alerts from Daily Scoop.
Please keep us posted if this option works for you.
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