Good afternoon grcoats.
Let's get your hotspot data taken care of. Have you always had this problem with your hotspot? How long have you had the iPhone 5? Have you used hotspot with another device, other than your PC? What software version do you have? You can make sure you have the latest software right here: http://bit.ly/16raw9i
Also, it may help to set up hotspot again. Here are the steps to do so. http://vz.to/13BkXTX Please keep us posted.
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