If you are all using iPhones, then it's likely the texts are going through iMessages and therefore use data. Since the texts are not using the Verizon network, but the app, they do not show up in the logs. The app is not specifically blocking the texted numbers from showing up, but the information comes through Verizon as data usage, not numbers texted.
Thank you for your reply.
However, wouldn't an iMessage show up different than a text? It looks just like every other text on her phone. We all have iphones in this house and they always show up as texts on the call log but this one number seems to be blocked somehow from showing up on the text log. And there are texts from weeks ago and it's from an actual number not computer or any weird/odd code and yet it never comes across on the text log when i look it up.
If you are correct and it's coming across as iMessage is there a way for me to block texts coming across this way so they all show up on the text log?
Aheath17, let's solve this mystery. Text messaging and call details can be delayed for up to 48 hours online at My Verizon. However, all usage activity will reflect online eventually.
Yes, there are applications that you can download to your device to reflect a different mobile number from reflecting in your daughter's caller ID and online at My Verizon. Additionally, your daughter can also delete call history from her device as well in Phone>Recents>Edit>tap the minus sign to delete the call detail.
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I do see several talk and texts on her line. Is there anyway to make these numbers come up under texts that are showing up as talk and text on the Verizon online bill? It shows as a number on her phone so not sure why it shows as talk and text on Verizon's online usage.