4 Replies Latest reply on May 10, 2013 2:13 PM by Verizon Wireless Customer Support

    How long does it take for the phone to get full service after you insert the sim card???


      I got my Droid Incredible in the mail today, and inserted the sim card and somehow online I think I deactivated my old phone, and I've been waiting for my new phone to receive full service for maybe over an hour now. I cannot call customer service or anything because both my old and new phone cannot make any calls because neither of them are activated. Please help!