9 Replies Latest reply: Jul 20, 2013 5:40 AM by linden12 RSS

    HTC Rhyme Not Updating and Freezing

    linden12

      I have not received the latest software update, and actually I'm not sure my phone has ever updated, although I've tried repeatedly.  The software version on the phone is 2.20.605.3 7ORD.  The phone has now started freezing randomly during the day and always at night; in the morning it will be frozen and displaying the time as 12:00 AM, for example.  I have been able to reset it by holding the power key for 10 seconds, but it takes several minutes to reboot - not good if I needed it in an emergency, and I'm missing calls when I don't realize it has frozen again. Any help?   Thank you.