This content has been marked as final. Show 4 replies
After the software update this week, my screen on my samsung brightside turned blue. But now my touch screen doesn't work at all.The phone will ring, but I can't get the touch screen to move in order to answer it. Same with texting.
I have removed the battery and re-installed without any success. I took it to verizon and they couldn't fix the problem. They have ordered me a new phone.
Has anyone else with this phone had this problem since the update took place this week?.