03-11-2013 02:49 PM
I was not have lost my job as a personal assistant because I was not able to perform a simple blackberry phone activation with international dialing and global roaming. After A SOLID MONTH of getting the runaround on the phone, being transferred to several departments - I've lost count - and being subjected to trivial security checks and assured the phone was working, my boss flew to Switzerland and was still unable dial out or have any phone usage. I was promptly dismissed. Today I have been on the phone for over 1.5 hours, trying to speak to someone to file a formal complaint. I will not hold my breath. Right now, I just want acknowledgement of their incompetence an apology, and a written verification sent to my former employer. I am hoping to salvage a letter of recommendation out of this.
I want to know where to send an email.
Use the Contact Us link at the top of the page, then scroll to Get in Touch; you can send an e-mail on the left-hand side of the page. Here's a link to the Leadership Team:
If this was a business account, why not use your assigned service rep.? Also, the link is really insignificant and Fios is a totally different division and has nothing to do with Verizon Wireless.
Next question, which BB was used as it looks like Switzerland is only has GSM coverage.
Start a new topic or ask questions in the open forum.
