0 Replies Latest reply on Mar 14, 2013 8:28 AM by uniquejp

    replacement iphone 5


      i just upgraded about 20 days ago from the iphone 4 to the iphone 5, yesterday my sound completely went on my phone. ive tried everything nothing worked...i was so upset because i just got the phone not to long ago, anyway verizon is sending me a replacement phone today, and im wondering when i set up the phone do i do it as a new phone or can i use backup from icloud? i was wondering if i did the backup from icloud will the same issue happen on the replacement phone?