3 Replies Latest reply: Mar 13, 2013 8:01 PM by rayan_butor RSS

    how do i back up my samsung galaxy s3 to my computer

    Mattlili

      how can i back up my samsung galaxy s3 to my computer? i have to do a factory reset on my phone and i don't want to lose everything.

        • 1. Re: how do i back up my samsung galaxy s3 to my computer
          mortb

          Connect the phone to your pc with the supplied USB chord. Once everything is working, you should see a new letter designating a new "hard drive'" This is your phone. Than just make a new folder on your pc giving it a recognizable titel such as "My Phone" or something like that, that drag the stuff you want from the phone to this new folder.

          However, doing a factory reset does not mean that you will lose everything. Contacts are not lost. your apps can be found in the play store. and there is an apps for your computer called My Adroid Apps. However, either way, you will probably lose all the data you had entered. For example, if you downloaded an apps for spreadsheets, any date you entered into it will probably be lost. As for the drag and drop first discussed, you may be able to save this data.

          • 2. Re: how do i back up my samsung galaxy s3 to my computer
            Verizon Wireless Customer Support
                             

            @Mattlili

            I understand not wanting to lose your device's data when resetting your phone!  I'm including a link to the hard reset steps, which includes links for transferring data prior to the reset.  http://vz.to/Z0pngQ  Your contacts should be syncing with your Backup Assistant account, and/or Google.  I hope this helps.  Thanks!

            AnthonyTa_VZW
            VZW Support
            Follow us on Twitter @VZWSupport

             
            • 3. Re: how do i back up my samsung galaxy s3 to my computer
              rayan_butor

              Or you can use Titanium Backup to help.