0 Replies Latest reply on Jan 15, 2013 7:01 AM by rmhmurray

    Phone keeps shutting down


      Since I have received this phone, I can be in the middle of anything and the screen disappears and it resets itself without warning.

      I am tired of this happing!  It also won't let me get into some apps even after they have been downloaded and then deleted and downloaded again.
      I have had to delete Facebook app and word with friends over 5 times since having it.

      Last week my phone reset back to the factory settings without me doing it.

      I am fed up with this phone and need some help!