3 Replies Latest reply: Jan 17, 2013 8:52 AM by sgfas81 RSS

    Text delays

    sgfas81

      Since the Verizon software update..have noticed a serious delay in the ability to send texts, typing, etc. 

      Rebooting the phone doesn't work.....

      Any help would be appreciated...

        • 1. Re: Text delays
          Verizon Wireless Customer Support
                           

          Hey there sgfas81!

          I know the software update pushed by Samsung did improve your phone a lot! I am sorry that you were having trouble with texts though! If I may ask, was the delay in sending or receiving? Was the delay while you were typing the message (aka with the keyboard)? Was that same problem happening in other apps like e-mail or the browser? Any 3rd party apps that were downloaded for messaging? Let us know a bit more and we can assist. Thanks!

          MichelleG_VZW

          Please follow us on Twitter @vzwsupport

           
          • 2. Re: Text delays
            sgfas81

            Michelle:

             

            Thank you for your email. The trouble is with sending and typing. I didn't

            appear to have a problem receiving. I couldn't text any pictures/media and

            any text I sent would just freeze.I would need to restart the phone for any

            message to send

             

            I had no problems with email or browser searching or other apps like

            Facebook or Twitter..just with the messenging/texting.

             

            I don't use any third party app for texting. The problem only appeared after

            the software update.

             

             

             

            Thanks for your help with this.

             

            Sandy

             

             

             

            <personal info removed>

             

            Message was edited by: Admin Moderator

            • 3. Re: Text delays
              Ann154

              sgfas81

              The email you received was actually a notification of a reply to the post you started on the Verizon Wireless Community Forum. When you replied by email you also attached a bunch of email header information including your full name. Please be aware of that the next time you reply through email.