4 Replies Latest reply: Jan 13, 2013 1:03 PM by Verizon Wireless Customer Support RSS

    Restricted Account Access - It's MY account

    JohnD.211

      I want to see my bill, but when I click the View Bill link I get taken here:

       

      Restricted Account Access

      Why have I reached this page?

      You have reached this page because you have requested a function that is restricted to Account
      Owners and Account Managers.
      Learn more about account roles

      How can I get full access to the account?
      The Account Owner can upgrade your status to Account Manager, thereby giving you access to
      virtually all account functions such as:

      • View billing details and history
      • Upgrade devices
      • Change plans and features
      • Change address and more

      I request Account Manager Status on my account, but nothing happens.  What is going on here?  I want to see my bill.  What do i have to do?