Deleting email accounts on a Droid Razr M
mortb
Specialist - Level 3

I checked and done a search on this topic, hoping I wouldn't have to post. However, it seems that the Droid Razr M and/or Jelly Bean makes it different. No matter where I go or how I do it, I can not find a "delete account" button. I can delete an account easily on my old Droid X, my LG Spectrum and my Droid Razr Maxx. I can not do it on the Razr M. It was working good the first few days I had it. Then I started to get "account out of synch, or something like that"' It asks me to double check my account. I go in, put in my password. no luck. I even did a factory reset. It worked great for about 3 or 4 days after the reset, than went sour again. I don't know about the Razr M and/or Jelly Bean. I have had nothing but problems with this phone. It may also be the OS, or maybe even both.

Labels (1)
0 Likes
Re: Deleting email accounts on a Droid Razr M
Ann154
Community Leader
Community Leader

This is for my Nexus so it might not be the exact steps.

Settings

Scroll down to Accounts.

Touch the type of account you want to look at.

Touch the specific account to open the details about the account.

Touch the Overflow/Menu button (three dots)

Select "Remove account" and follow any instructions.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: Deleting email accounts on a Droid Razr M
mortb
Specialist - Level 3

The menu only gives me one option, that is what is driving me crazy. It only allows me to "synch now." All the other Droid phones I've had will give me the delete option as well. Don't know whether it's the phone or Jelly Bean. I really don't want to do another factory reset. The mail will run fine after that for about three or four days. Unless I can solve this mistery, guess I'll just go back and use my Razr Maxx. Thanks anyways Ann154

0 Likes
Re: Deleting email accounts on a Droid Razr M
Ann154
Community Leader
Community Leader

The long press on the account listing doesn't work either?

It is beginning to sound like I should pay a visit to a store to experience this Razr M model.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: Deleting email accounts on a Droid Razr M
mortb
Specialist - Level 3

Long press doesn't do a thing. Funny though. When I checked it this morning, it had a bunch of mail for me. Strange phone and/or OS, or both. Is there some forum, anywhere, just for Jelly Bean that you know of?

0 Likes
Re: Deleting email accounts on a Droid Razr M
Ann154
Community Leader
Community Leader

You could try Android Central or if Google itself has a forum. Or maybe Motorola since they programmed the thing.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: Deleting email accounts on a Droid Razr M
rsally
Enthusiast - Level 2

Having the EXACT SAME ISSUE here over the last few days!!!   Droid Razr M on Jelly Bean

Email Synch not recognized, etc...  account exsists.. can't delete.. etc.

0 Likes
Re: Deleting email accounts on a Droid Razr M
mortb
Specialist - Level 3

Found it. Settings>EMail Accounts>Account Settings>Email account. Then you must scroll down to the very bottom. Here you will see "Remove Account." However, I did delete my account and reinstalled it. Didn't help. I'm going to one of the Verizon stores and crying "HELP!".

0 Likes
Re: Deleting email accounts on a Droid Razr M
Ann154
Community Leader
Community Leader

Well, I am glad you found the location where you can remove the account.

Good luck with getting your email accounts to work.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: Deleting email accounts on a Droid Razr M
tikibar1
Community Leader
Community Leader

There must be some sort of system issue going on or something ... there are other threads talking about e-mail sync issues the past few days involving other phones.  I just saw one from a basic phone user as well. 

0 Likes