I wish I could help with your question. I updated my Galaxy SIII on 12/14 and didn't have an issue with the restart, however I have had issues with my text message notification sounds. For some reason, the notification tone with only play part of the tone, and sometimes just vibration with no tone. Anyone else having issues with the update?
I just wanted to touch bases with you purduejatt. It's been a few days since you installed the Jelly Bean update and I am interested in your thoughts on the performance of your device. If you are having any issues that you haven't previously mentioned then now is a great time to get some attention on them. If you can be so kind as to share the details in a reply then that would be great.
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I am having the same problem right now ...
This is my second time. It's frustrating because I have to re-download all my apps (half of which I have forgotten I even had) and have to start from square one on a lot of games.
I'm going to reboot again ... if it happens a 3rd time I'm going to take advantage of the 'extra protection' I've been paying for and get a new handset!
Did you all figure this out? This has happened to me at least 10 times in the past 2 months. I just got this phone in March of 2013. I hate waking up and finding my phone at the 4gLTE screen!!! Here is what I have been doing to troubleshoot it:
1.) Bought a new SanDisc 32GB card which they said will now be compatible with this phone. I haven't received the card yet and the phone still crashed so that is not the issue.
2.) Bought a new battery. It still locked up.
3.) Had Verizon give me a new Sim card. It still locked up.
4.) Used the phone without the memory card. It still locked up.
5.) Wiped the phone and only put Facebook & LinkedIn on the phone. It still locked up.
6.) Called Verizon and complained 3 times, each time I got a new phone (they were very accommodating). It's not the phone. It still locked up.
My wife has the EXACT same phone. We got it on the same day. Her's works fine. I really just don't get this. I have done everything possible to my knowledge and still the phone locks up. I have not rooted or messed with any of the developer options on the phone.
How does a phone randomly lock up on the 4G LTE screen when the phone has NOTHING on it! It's very hard to troubleshoot when the phone does this on it's own with no user action. Verizon doesn't even know how this is happening?
Could this be my gmail account? Could it be the auto-backup on the phone? I REALLY don't get it!
Any new thoughts on this????? No one can help me!