connection to server
schotzie
Newbie

i cannot recieve / send emails from my Ally phone. it froze two days ago, did hard reset, now no email service.  "cannot safely connect to server" appears at top of screen. any suggestions?

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Re: connection to server
vzw_customer_support
Customer Service Rep

Hi Schotzie,

I know it's great to have access to your emails! Let's get rid of this error! What email account are you having difficutly setting up? Are you using the native email sync application or a third party email app? At what point during the set up process are you seeing this error? Please let me know these details so we get you reconnected!

I look forward to hearing from you!

TanishaS_VZW

Follow us on Twitter @VZWSupport

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