1 Reply Latest reply on Dec 11, 2012 1:03 PM by taviking22

    FaceTime Not Activated on New iPhone 5


      Upgraded my iPhone 4 to an iPhone 5 today through Verizon Store.  However, my FaceTime is not activated.  When I go to Settings > FaceTime it is on but says "waiting for activation".  In my Contacts there is no FaceTime button.


      Any ideas on how or who needs to do the FaceTime activation?

        • 1. Re: FaceTime Not Activated on New iPhone 5

          After much research, I wiped out my new iPhone 5 so that is was back to out-of-box apps.  I then went through the initial setup process.  This fixed the issue with Facetime not functioning.  I was then able to sync the phone with my iTunes at which time all apps were added to the iPhone.  Of course, this creates its own set of issues as you need to treat each app like it was just downloaded, many of which require logins, etc., to activate.  UGH!!


          This is obviously not a Verizon problem, but an Apple issue!  Hopefully the next iOS update will provide a fix for those new iPhone 5 owners who initially setup their iPhone by restoring from a previous backup.