2 Replies Latest reply on Dec 14, 2012 12:59 PM by Verizon Wireless Customer Support

    Setting up iPhone 4s voice mail??


      Hello all

      I got my first iPhone and I assumed the voicemail would transfer over like in the past but it doesn't, and my callers are getting this funmky message about entering a ,mailbox number etc. Some of my friends thought I cut off my service. How do I set it up with a new message? All Verizon says is to tap the phone ap and tap the voicemail tab, but then it asks me to enter my  mailbox number. I don't even know what that is. I entered my phone number and was told it is incorrect! Help!

        • 1. Re: Setting up iPhone 4s voice mail??

          You should call Verizon customer service and ask them to reset your voicemail and help you set it up again.

          1 of 1 people found this helpful
          • 2. Re: Setting up iPhone 4s voice mail??
            Verizon Wireless Customer Support

            Congrats on your 1st iPhone, Johnnyharps! I can help you setup of your voicemail. The instructions you received are correct and should allow you to setup your voicemail box.

            1. Select "Phone"
            2. Select "Voicemail"
            3. If your voicemail was never setup it should say "Setup".
            4. Select "Setup"
            5. You enter the voicemail password of your choice. (If your voicemail has not been previously setup)

            Let me know if you need additional assistance. Have a great weekend.


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