I know you're excited to get that phone activated for your wife and I'm to help.
You can pull the device ID by following the steps here http://bit.ly/Rhw0ih. Once you have that info you can add the new line using this equipment.
If you still need help getting that phone activated please follow me and send me a direct message with your name, mobile number, and brief summary of your concern so I can further assist you.
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