1 Reply Latest reply: Dec 7, 2012 12:07 PM by Verizon Wireless Customer Support RSS

    lost contacts

    poolhouse

      Had phone on charge overnight and this morning lost all contacts, Used backup and only got favorites back.Can anyone help?

        • 1. Re: lost contacts
          Verizon Wireless Customer Support
                           

          We need to get those contacts restored ASAP, poolhouse! I would suggest going to vzw.com and sync your contacts through your online account. Please follow the instructions below:

          1. Go to vzw.com
          2. Sign into your online account
          3. Go to I Want To...section and select Manage My Contacts
          4. Sync Contacts

          Let me know if this resolves your concerns. Have a great day!

          ChaunceyM_VZW

          Follow us on twitter @VZWSupport