I have the iPhone 4 8G and reciently noticed that when receiving a call on call waiting, I can hear the tone to let you know the call is coming in but nothing displays to either ignore, answer or show who is calling. It's like the call isn't even there. Only after ending the current call will the call come through like normal and I am able to see who it is and answer it normally.
Any ideas on how to fix this? Twice today I had two incoming calls on call waiting and was unable to answer or see the call unless I hung up my other call and both were important business related calls.
Hey there DariensMom! Thanks for bringing this matter to the Forums. I hadn't heard about this happening so I went and tried it to see if I could duplicate your concerns. I'm not seeing a malfunction in the iPhone 4, but I do see a chance of what might be causing yours to behave that way. Please close any open applications and perform "Reset Network Settings" and then try your Call Waiting again.
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Hi...I am having the same issue as all the other people here. I used to have "call waiting" and be able to see who was calling me and have the option of answering the call. Now I don't. When I go to settings and phone I don't have the option of selecting call waiting. I have an iphone 4s. Please let me know how I can fix this problem. Thank you.
I just fixed mine i had the same problem i have the iphone 4. I went to my settings and to general and went where it said reset network settings..... It fixed mine. I was hesitant at first not knowing what i would lose all it does is lose network passwords such as wifi things like that.... all you have to do is re-enter the passwords, search reset network before you do it just so you know what to expect. may want to sync or backup first I didnt and didnt lose anything, may want to just to be safe. It fixed mine hope this helps others on here. And thanks to Christine B with VZW for the help.
My daughter and I are both having the same issue. We can't find how to answer a call waiting call - the call does not display and after we hang up the original call the call waiting caller is still not displayed so the call cannot be returned. Also If I reset my phone won't I lose all the info I have put in my calendar? They reset this once at the Verizon store and I lost all my calendar entries. Scary. How can we get this service to work? We purchased these phones recently mine in Dec. hers in Jan. and the call waiting feature has never worked.?????
Oh no! Its important to know the identity of the person that is calling you at all times. Let's get this fixed! From the Home screen choose Settings > Phone > Call Waiting>turn Call Waiting off>turn Call Waiting back on. When a call comes in make sure you are following the these directions to answer the call http://bit.ly/Zwo8h . Hope this helps!
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I am having this same problem. I called tech support they made it so I can hear the beep while on another call however, it does not display who is calling and whether I wish to answer or decline the call. in my phone settings there is no call waiting displayed. Also now for a new incoming call I have lost the ability to answer or decline the call. Please help I would like to take advantage of all the features offered with this phone.
I'm having the same problem with call waiting on my iPhone 4. Sometimes I don't even get a beep when i have an incoming call while on another call. And I can never see who's calling when I do get a beep during another call. This is so frustating since I don't want to miss a call. I tried going to settings > phone > call waiting but there's no call waiting option. I also tried turning the phone off and on. Didn't work.Need help fixing this.
Im having the same trouble on my phone. since I did the update now when I have someone calling in while im on the phone it doesnt show me who it is or the options to answer or decline. ive gone into the settings there is no option for call waiting like what was suggested. I would really like to have this fixed. any other suggestions???
I find the last few days I have the same problem on my Iphone 4s, I can hear the call beep coming in but nothing on the screen,,, has any one found a fix?
I have tried the *228, and the power off/on thing and the settings> phone> and there is no call waiting thing in that part at all...
Let's get that call forwarding working for you! I'd first like to ask if you have the most updated software version? If not, please update that first. If the software has to be updated, please update all apps too.
Please also reset your network settings using this link and retest: http://vz.to/100ziru
Please post back with your results, thanks!
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I am having the same problems with my 4. I do a reset on the phone at least every three weeks. I hear the tone but no id is shown. Also, since the latest IOS update is when this started and I also get text messages a day or two later, it may take 4 to 6 tries to get my outbound call to connect and I get voicemails hours after the call but no call ever registered.
My iPhone 4 is also doing this-I don't think it's the phone, because I have friends who have other service providers and they have never had this problem. My sister has the same phone as I do, and also has Verizon and hers does it too-she's in another state so it's not the area. I've called tech support and they have now had me reset everything three different times. Every time it fixes it, then it stops working again. This latest time it was less than a week before it stopped working.