1 Reply Latest reply on Nov 26, 2012 10:04 AM by SuzyQ

    lost my phone


      how do i track can you guys track my lost phone? it is turned off

        • 1. Re: lost my phone

          If it's turned off, it can't be tracked.  Depending on what kind of phone it is and what apps are installed, it's not trackable even if it IS turned on - you would have to have had the appropriate app installed and running at the time the phone is lost to activate and track the phone.  And if it's a basic flip phone and not a smartphone, there's no way to install that kind of app.