1 Reply Latest reply: Dec 5, 2012 11:33 AM by Verizon Wireless Customer Support RSS

    Enable mobile hotspot.  How do I connect iPad?

    debijr

      I enabled mobile hotspot on my Motorola Droid and my iPad sees it but there is no place to put the password in.  I just set up the mobile hotspot on the phone.  I didn't pay any extra to Verizon.  I have the family share plan.  So will this work?  Any help would be appreciated!

        • 1. Re: Enable mobile hotspot.  How do I connect iPad?
          Verizon Wireless Customer Support
                           

          Hey there debijr!

          I hope you had a good holiday! I am here to help with your hotspot. So let me clarify, you turned on the hotspot on you Razr, but you do not see a place for the password on the iPad? Correct? If so, you may want to take a look at the settings (depending on which Droid, it may just be under the mobile hotspot and press the MENU button) and see what type of security you have. If it is OPEN, no password is required, however, is it's security enabled, there would be a field for the password.

          Secondly, which family share plan are you on? Is this Nationwide? If so, there is an extra feature needed for the hotspot. However, with the new Share Everything plans, this is included at no extra charge.

          Let us know if this helps or if you need anything additional in help.

          Thanks!
          MichelleG_VZW

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